Frequently Asked Questions

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Can l get a refund if I receive a defective/damaged products?
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Yes, you can receive a refund if the product is defective or damaged. Please contact us with details and evidence of the issue, and we will process the refund accordingly.
Can I have a sample order for your products?
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Thank you for your interest! We can provide a sample order. Please let us know which products you're interested in, and we’ll share the details, including pricing and shipping arrangements.
Can l customize my own package?
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Yes, you can customize your own packaging. Please provide your design, and we will assist with the details and any additional costs involved.
Can l print my logo on the products?
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Yes, we offer logo printing on our products. Please share your logo design and product details, and we’ll provide information on the process and any additional costs.
What shipping ways do you support for delivery?
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We support a variety of shipping methods, including:
1. Express Shipping (e.g., DHL, FedEx, UPS)
2. Standard Shipping (e.g., Air Freight, Sea Freight)
3. Economy Shipping (for larger orders)
Please let us know your preferred shipping method, and we can provide more specific details and costs based on your location and order size.
What is your MOQ?
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Our MOQ depends on the product. Please let us know which specific product you're interested in, and we can provide you with the MOQ details.

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